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Powerful management of your purchasing, stock and sales, using a straightforward browser based system - Merchanter

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Merchanter is a cloud solution that combines the complete trading operations of businesses which supply unit and measured products. 

Simplicity of use is the key to a powerful business system – simplicity leads to more use.  More use leads to better information.  Better information delivers the good customer service you are proud of, with half the effort.

 

WHAT IS A SMART BUSINESS DECISION WORTH?

 
Timber Pack

Timber
Merchants

Builders' Merchants

Builders'
Merchants

Timber Pack

Timber
Importers

Plumbing & Heating Supplies

Plumbers'
Merchants

Steel Stockholders

Steel
Stockholders

Builders' Merchants

Stone & Slate
Merchants

Agricultural Merchants

Agricultural
Merchants

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My
Business

ONLINE TRADING & STOCK SOFTWARE

to simplify everyday business tasks

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KNOW YOUR BUSINESS WITH CUSTOM DASHBOARD

See all your key information in one place. Get a real-time view of your sales, purchases, credit control and operations

BUILD A BASKET OF ITEMS TO BUY OR SELL

Capture customer interest, while answering stock and pricing information.  Easily add products to a basket to add to sale or purchase

ENTER QUANTITY HOW YOUR CUSTOMER BUYS

Enter quantity by item, length, area, volume, pack or specification, all from one line of entry

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PRESERVE MARGINS WITH AUTOMATIC PRICING

Use smart pricing tools to give customers a good price while not giving margin away

SPOT VITAL TRENDS INSTANTLY

Use in customer, supplier and product analysis to see who is buying what and when

SELL MORE WITH CONFIDENT CREDIT CONTROL

Know what customers have left to spend and warn or hold orders if they push their limits.

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KNOW WHAT'S IN STOCK AND WHERE

Accurate physical, allocated and free stock, which can be taken down to length specification, lots and locations

PICK WHERE ALL SALES ARE SOURCED FROM

Choose if each line of a sales is sourced from stock, allocated to a purchase order, or create new mill order, back-to-back or direct purchase

BUILD THE REAL COST OF BUYING PRODUCTS

Track on-costs against purchase orders and forward contracts.  Each with its own currency and calculation method, and then spread across order lines by volume, value, area or fixed

 

6 THINGS YOUR CUSTOMERS WANT FROM YOU

and how Merchanter can help you deliver them

The products I need

IN STOCK

  • Stock Control to know what you have in stock

  • Purchases & forward contracts to  know what is on order

  • Publish what you have online automatically

  • Buy stock to meet predicted demand

The products I need

SUPPLIED WHEN I NEED THEM

  • Fast processing of orders

  • Build orders from stock, milling or direct-to-site

  • Optimise delivery runs with Transport Planning

The products I need

AT A GOOD PRICE

  • Automatic pricing by customer and quantity

  • Price agreement with individual customers

  • Sourcing at better by comparing competitor pricing

  • Supplier rebate cost prices and margins

plus

  • Clear email and printed documents

  • Order progress alerts

  • Transport delivery alerts

  • Online account & historic order information

 
 

BUY BETTER

  • Compare suppliers easily to ensure you get the best deals

  • Use intelligent reporting to achieve better rates and see where the opportunities are

  • Understand your market’s needs and be able to serve them faster

STOCK SMARTER

  • Accurate, real-time stockholding across multiple sites including inter-site transfer

  • Flexible metrics for units & packs; stock by; length, area, type, weight

  • Full stock takes, perpetual inventory counting or ad hoc audits for 100% control

SELL FASTER

  • Trade counter & account sales for easy quotes, dispatch & billing

  • CRM module to keep customer details, notes & purchase history updated

  • Intelligent Product & Price Manager modules; plus credit and margin protection alerts

The products I need

WITH GOOD COMMUNICATION

  • Automatic pricing by customer and quantity

  • Price agreement with individual customers

  • Sourcing at better by comparing competitor pricing

  • Supplier rebate cost prices and margins

The products I need

AS EASY AS POSSIBLE FOR ME

  • Rich information available for phone and email enquiries

  • Online product information and orders*

  • Simple repeat orders

  • Fast Trade Counter service
    (* using 3rd party web shop)

plus

A LITTLE BIT OF MAGIC

We all enjoy when someone goes that extra mile for us.  Maybe it's a complimentary item with our order, a handwritten note from the MD, or just predicting the things we need before we know ourselves.  Find out how Merchanter might deliver a touch of magic to your customer experience.

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Merchanter connects live to your financials software

Merchanter works with your existing financials and accounting packages, like Sage 50 or Xero.

 

You benefit from all the advantages an industry-specific trading system has to offer without losing any of the simplicity and usability of your existing financials package.

 

BUILT FOR YOUR MERCHANT, IMPORTER OR STOCKIST BUSINESS

Wooden Planks
Building-Blocks-MMG
Steel Framing

TIMBER MERCHANTS

  • Stock control by length, volume, pack and specification

  • Milling & Processing in order or for stock

  • Hardwood, softwood and sheet material certification

BUILDERS’ MERCHANTS

  • Smart automatic pricing

  • Direct-to-site, back-to-back and stock orders

  • Supplier rebate management

STEEL STOCKHOLDERS

  • Stock control by length, weight and specification

  • Test Certificate Management

  • Customer order cutting and processing

Faucet
Red Tractor in Field
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BATHROOM & PLUMBING SUPPLIERS

  • Fast Basket retail sales

  • Multi-branch stock management

  • Supplier Price Book

AGRICULTURAL MERCHANTS

  • Batch control of feeds and medicines

  • Fast Basket retail sales

  • Business overview KPI Dashboards

WHAT ABOUT MY BUSINESS?

  • Systemise and improve your business processes

  • Target areas for improvement

  • Automate repetitive operations

 
 
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A LONG TERM PARTNERSHIP

You want more than just software

The value from using a set of software tools grows exponentially with expert industry support.  From unlimited helpdesk queries and system advice included in your subscription, to management training and executive coaching, we partner with customers to help them grow. 


Your success is our success.

MOVING TO MERCHANTER IS QUICK AND SIMPLE

UPLOAD CURRENT DATA

Use smart tools to simply upload customer, supplier and product information, via spreadsheets, from your current software.  We provide guidance to make coding and setup as simple and quick as possible.

CONFIGURATION TO FIT YOUR BUSINESS

We work with you to configure the operations of the system to fit your business.  From configuring printers and email, to what each user can see and do, a well configured system is an easily used system.

TEAM TRAINING

Every Merchanter implementation comes with unlimited online training.  Our trainers will work with your team until they are confident using the system - it is that simple.

GO LIVE AND BEYOND

We make sure your project manager is totally available to you the day you go live.  Then you have the helpdesk at your disposal whenever you have questions, speaking to real people who know your business.

 

Wow, if we wanted that information from our old system we would have to get a spade out and start digging

Drenagh Sawmills

 

HOW DO WE HELP OUR CUSTOMERS?

Merchanter works with your existing financials and accounting packages, like Sage or Xero. You benefit from all the advantages an industry-specific trading system has to offer without losing any of the simplicity and usability of your existing financials package.

 

Simple Pricing designed to fit your business

  • Choose a mix of user types to fit the shape of your business

  • Fixed price implementation project

  • Unlimited training - as much as you need until your team are confident using the system

  • Unlimited ongoing expert help and support

  • Change the users you need month to month

  • No long term contracts

  • Cancel anytime with 3 month's notice

 
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We helped family-run Cornish builders' merchants Build Supplies to embrace Digital Transformation

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We helped Robbins Timber upgrade customer service

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We helped Olley & Sons save a whole job role of time

 

GET IN TOUCH

We love chatting to people about their businesses, and how we might help.  We will always give an honest opinion on whether Merchanter is a good fit for your business - it doesn't help either of us if not.  Feel free to give us a call, ping through an email, or complete the form below to start the conversation.

TRY THE FREE DEMO

We get it – we probably wouldn’t believe us either. But we’re so confident that you’ll find Merchanter easy to use, we’ll give you access to it for free, with no obligation.

Try Merchanter in your own time, with no pressure from a sales rep, just send us your details. We’ll be in touch with a system login, and you can discover the revolutionary ease of Merchanter for yourself.

BOOK A GUIDED DEMO

Want someone to show you Merchanter with a demonstration tailored to your business?  We can arrange a 1-2 hour online demonstration walking through how the system works for a business like yours.  We can set up sample products to make it more relevant as well.

Contact us to book in a suitable meeting time. 

 

NEXT STEPS

TRY MERCHANTER FREE

Contact us to get browser login details to try Merchanter for yourself, on the demonstration system.

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