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Straightforward Merchant Trading & Stock Management systems since 1981
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Powerful management of your purchasing, stock and sales, using a straightforward browser based system - Merchanter
Merchanter is a cloud solution that combines the complete trading operations of businesses which supply unit and measured products.
Simplicity of use is the key to a powerful business system – simplicity leads to more use. More use leads to better information. Better information delivers the good customer service you are proud of, with half the effort.
WHAT IS A SMART BUSINESS DECISION WORTH?
Timber
Merchants
Builders'
Merchants
Timber
Importers
Plumbers'
Merchants
Steel
Stockholders
Stone & Slate
Merchants
Agricultural
Merchants
My
Business
KNOW YOUR BUSINESS WITH CUSTOM DASHBOARD
See all your key information in one place. Get a real-time view of your sales, purchases, credit control and operations
BUILD A BASKET OF ITEMS TO BUY OR SELL
Capture customer interest, while answering stock and pricing information. Easily add products to a basket to add to sale or purchase
ENTER QUANTITY HOW YOUR CUSTOMER BUYS
Enter quantity by item, length, area, volume, pack or specification, all from one line of entry
PRESERVE MARGINS WITH AUTOMATIC PRICING
Use smart pricing tools to give customers a good price while not giving margin away
SPOT VITAL TRENDS INSTANTLY
Use in customer, supplier and product analysis to see who is buying what and when
SELL MORE WITH CONFIDENT CREDIT CONTROL
Know what customers have left to spend and warn or hold orders if they push their limits.
KNOW WHAT'S IN STOCK AND WHERE
Accurate physical, allocated and free stock, which can be taken down to length specification, lots and locations
PICK WHERE ALL SALES ARE SOURCED FROM
Choose if each line of a sales is sourced from stock, allocated to a purchase order, or create new mill order, back-to-back or direct purchase
BUILD THE REAL COST OF BUYING PRODUCTS
Track on-costs against purchase orders and forward contracts. Each with its own currency and calculation method, and then spread across order lines by volume, value, area or fixed
6 THINGS YOUR CUSTOMERS WANT FROM YOU
and how Merchanter can help you deliver them
The products I need
IN STOCK
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Stock Control to know what you have in stock
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Purchases & forward contracts to know what is on order
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Publish what you have online automatically
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Buy stock to meet predicted demand
The products I need
SUPPLIED WHEN I NEED THEM
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Fast processing of orders
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Build orders from stock, milling or direct-to-site
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Optimise delivery runs with Transport Planning
The products I need
AT A GOOD PRICE
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Automatic pricing by customer and quantity
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Price agreement with individual customers
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Sourcing at better by comparing competitor pricing
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Supplier rebate cost prices and margins
plus
Clear email and printed documents
Order progress alerts
Transport delivery alerts
Online account & historic order information
BUY BETTER
Compare suppliers easily to ensure you get the best deals
Use intelligent reporting to achieve better rates and see where the opportunities are
Understand your market’s needs and be able to serve them faster
STOCK SMARTER
Accurate, real-time stockholding across multiple sites including inter-site transfer
Flexible metrics for units & packs; stock by; length, area, type, weight
Full stock takes, perpetual inventory counting or ad hoc audits for 100% control
SELL FASTER
Trade counter & account sales for easy quotes, dispatch & billing
CRM module to keep customer details, notes & purchase history updated
Intelligent Product & Price Manager modules; plus credit and margin protection alerts
The products I need
WITH GOOD COMMUNICATION
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Automatic pricing by customer and quantity
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Price agreement with individual customers
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Sourcing at better by comparing competitor pricing
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Supplier rebate cost prices and margins
The products I need
AS EASY AS POSSIBLE FOR ME
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Rich information available for phone and email enquiries
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Online product information and orders*
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Simple repeat orders
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Fast Trade Counter service
(* using 3rd party web shop)
plus
A LITTLE BIT OF MAGIC
We all enjoy when someone goes that extra mile for us. Maybe it's a complimentary item with our order, a handwritten note from the MD, or just predicting the things we need before we know ourselves. Find out how Merchanter might deliver a touch of magic to your customer experience.
Merchanter connects live to your financials software
Merchanter works with your existing financials and accounting packages, like Sage 50 or Xero.
You benefit from all the advantages an industry-specific trading system has to offer without losing any of the simplicity and usability of your existing financials package.
BUILT FOR YOUR MERCHANT, IMPORTER OR STOCKIST BUSINESS
TIMBER MERCHANTS
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Stock control by length, volume, pack and specification
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Milling & Processing in order or for stock
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Hardwood, softwood and sheet material certification
BUILDERS’ MERCHANTS
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Smart automatic pricing
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Direct-to-site, back-to-back and stock orders
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Supplier rebate management
STEEL STOCKHOLDERS
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Stock control by length, weight and specification
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Test Certificate Management
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Customer order cutting and processing
BATHROOM & PLUMBING SUPPLIERS
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Fast Basket retail sales
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Multi-branch stock management
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Supplier Price Book
AGRICULTURAL MERCHANTS
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Batch control of feeds and medicines
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Fast Basket retail sales
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Business overview KPI Dashboards
WHAT ABOUT MY BUSINESS?
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Systemise and improve your business processes
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Target areas for improvement
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Automate repetitive operations
A LONG TERM PARTNERSHIP
You want more than just software
The value from using a set of software tools grows exponentially with expert industry support. From unlimited helpdesk queries and system advice included in your subscription, to management training and executive coaching, we partner with customers to help them grow.
Your success is our success.
MOVING TO MERCHANTER IS QUICK AND SIMPLE
UPLOAD CURRENT DATA
Use smart tools to simply upload customer, supplier and product information, via spreadsheets, from your current software. We provide guidance to make coding and setup as simple and quick as possible.
CONFIGURATION TO FIT YOUR BUSINESS
We work with you to configure the operations of the system to fit your business. From configuring printers and email, to what each user can see and do, a well configured system is an easily used system.
TEAM TRAINING
Every Merchanter implementation comes with unlimited online training. Our trainers will work with your team until they are confident using the system - it is that simple.
GO LIVE AND BEYOND
We make sure your project manager is totally available to you the day you go live. Then you have the helpdesk at your disposal whenever you have questions, speaking to real people who know your business.
Wow, if we wanted that information from our old system we would have to get a spade out and start digging
Drenagh Sawmills
HOW DO WE HELP OUR CUSTOMERS?
Merchanter works with your existing financials and accounting packages, like Sage or Xero. You benefit from all the advantages an industry-specific trading system has to offer without losing any of the simplicity and usability of your existing financials package.
Simple Pricing designed to fit your business
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Choose a mix of user types to fit the shape of your business
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Fixed price implementation project
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Unlimited training - as much as you need until your team are confident using the system
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Unlimited ongoing expert help and support
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Change the users you need month to month
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No long term contracts
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Cancel anytime with 3 month's notice
GET IN TOUCH
We love chatting to people about their businesses, and how we might help. We will always give an honest opinion on whether Merchanter is a good fit for your business - it doesn't help either of us if not. Feel free to give us a call, ping through an email, or complete the form below to start the conversation.
TRY THE FREE DEMO
We get it – we probably wouldn’t believe us either. But we’re so confident that you’ll find Merchanter easy to use, we’ll give you access to it for free, with no obligation.
Try Merchanter in your own time, with no pressure from a sales rep, just send us your details. We’ll be in touch with a system login, and you can discover the revolutionary ease of Merchanter for yourself.
BOOK A GUIDED DEMO
Want someone to show you Merchanter with a demonstration tailored to your business? We can arrange a 1-2 hour online demonstration walking through how the system works for a business like yours. We can set up sample products to make it more relevant as well.
Contact us to book in a suitable meeting time.
NEXT STEPS
TRY MERCHANTER FREE
Contact us to get browser login details to try Merchanter for yourself, on the demonstration system.