TEN-25 SERVICES - HOW WE HELP
We partner with our customers over decades, starting with an implementation project to get the system working for you. Then our helpdesk service, management training and executive coaching can evolve how the system works for the business into the future.
AN IMPLEMENTATION PROJECT TO GET YOU STARTED
Key to making the most of a new system is a good implementation. The better the initial data, the closer a fit to your operations, the more confident your team are using the system the more the business will get from it.
LET'S GET STARTED
We get to understand your business and what you are looking to achieve in moving to UT400. We setup your system platform so we all have something to work on.
UT400 should be a good fit for your business out of the box, but if you have custom requirements we get our development team to produce them for you.
Use fast spreadsheet import tools to setup customer, supplier and product data from your existing records. We can offer guidance on good practice to make it as painless as possible.
From setting up printers and email, to setting which users can do what, UT400 needs to fit your business
We give your team as much online training as they need. Everyone learns at different speeds and our goal is to get everyone confident using the new system.
We clear down any test data and make sure everything is up to date ready for go live. Your project manager and the helpdesk will be available to answer all questions that may come up as you start trading on UT400.
Every implementation project is different, but we have prepared a document to outline how a project would work. Please feel free to download a copy.
A HELPDESK BY YOUR SIDE
Getting help when you need it smoothes out the wrinkles of using a system day-to-day. We take email and phone calls and respond promptly to keep things running smoothly.
EVERY NEW CALL RESPONDED TO WITHIN 1 HOUR
95% OF CALLS CLOSED WITIHN 1 WORKING DAY
7:30 TO 18:30 MON-FRI, OPTIONAL WEEKEND COVER
TAKE YOUR BUSINESS TO THE NEXT LEVEL…
Great systems, support and training are just the start of the journey, a business coach can help you accelerate your business growth and help you navigate your path to success.
James Akin-Smith is one of the top Business Coaches and Trusted Advisors in the industry, ranked globally in the top 3%, having built and run 7 successful businesses for over 30 years, and coached for over 10. James has been a trusted source of advice for many CEOs and Business Leaders over the years including Ten-25, with an energy to inspire, drive to turn vision into reality, and know how to replicate his success.
See how James could help you take your business to the next level. Give him a call today.
GET IN TOUCH
We love chatting to people about their businesses, and how we might help. We will always give an honest opinion on whether Merchanter is a good fit for your business - it doesn't help either of us if not. Feel free to give us a call, ping through an email, or complete the form below to start the conversation.
TRY THE FREE DEMO
We get it – we probably wouldn’t believe us either. But we’re so confident that you’ll find Merchanter easy to use, we’ll give you access to it for free, with no obligation.
Try Merchanter in your own time, with no pressure from a sales rep, just send us your details. We’ll be in touch with a system login, and you can discover the revolutionary ease of Merchanter for yourself.
BOOK A GUIDED DEMO
Want someone to show you Merchanter with a demonstration tailored to your business? We can arrange a 1-2 hour online demonstration walking through how the system works for a business like yours. We can setup sample products to make it more relevant as well.
Contact us to book in a suitable meeting time.
TRY MERCHANTER FREE
Contact us to get browser login details to try Merchanter for yourself, on the demonstration system.